Refund Policy

Thank you for choosing for your spoken English course needs. We strive to provide you with the highest quality digital products and resources to enhance your learning experience. Please review our refund policy below:

  1. Non-refundable Policy: All purchases made on are non-refundable. As digital products, our spoken English courses are instantly accessible upon purchase, and therefore cannot be returned for a refund.
  2. Quality Assurance: We are committed to delivering high-quality content and resources. If you encounter any issues or have concerns about the course materials, please reach out to our customer support team at [email protected]. We will do our utmost to address any concerns and ensure your satisfaction with our products.
  3. Exchange Policy: In the event of technical issues or errors in the course materials, we offer an exchange policy. Please contact us within 7 days of purchase at [email protected] to request an exchange. We may require proof of purchase and details of the issue to facilitate the exchange process.
  4. Cancellations: Once a purchase is made and the course materials are accessed, cancellations are not permitted. We encourage you to review all product details and ensure compatibility with your learning objectives before making a purchase.
  5. Updates and Revisions: We continually strive to improve and update our course materials to provide you with the best learning experience. As such, we may release updates or revisions to our courses periodically. These updates are included in your initial purchase and are not eligible for separate refunds.

By making a purchase on, you acknowledge and agree to abide by our refund policy outlined above.

If you have any questions or require further clarification regarding our refund policy, please don’t hesitate to contact us at [email protected]. We’re here to assist you and ensure your satisfaction with our products and services.

Thank you for choosing for your spoken English learning journey.


Ziya Team